Last updated: July 2, 2025
1. Introduction
Welcome to Rytenow. These Terms and Conditions (“Terms”) govern your use of our website, mobile applications, and services (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.
2. Eligibility
You must be at least 18 years old to create an account or place an order with Rytenow. By using our Services, you confirm that you meet this requirement.
3. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Engage in fraudulent or deceptive practices
- Interfere with the security or operation of the Services
- Upload or transmit viruses or malicious code
We reserve the right to suspend or terminate your access if you violate these Terms.
4. Accounts
To access certain features, you may need to create an account. You are responsible for:
- Providing accurate and up-to-date information
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
If you suspect unauthorized use of your account, please contact us immediately.
5. Orders and Deliveries
By placing an order, you agree that:
- All information you provide is accurate and complete
- You will be available to receive deliveries at the specified location and time
- You are responsible for any fees associated with incorrect delivery information
Delivery times are estimates and may vary due to traffic, weather, or other conditions.
6. Fees and Payments
All fees are listed in your local currency and include applicable taxes unless stated otherwise. You agree to pay all charges incurred in connection with your use of our Services, including delivery fees.
Payment methods accepted may include credit cards, debit cards, and other forms as indicated on the platform.
7. Cancellations and Refunds
You may cancel an order within a specified time frame as shown in the checkout process. Refund eligibility depends on:
- The status of the delivery
- The type of goods ordered
- Compliance with our cancellation policy
For more information, please see our Refund Policy.
8. Intellectual Property
All content and materials available through Rytenow, including logos, trademarks, text, graphics, and software, are the property of Rytenow or our licensors. You may not use, reproduce, or distribute any content without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Rytenow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
Rytenow’s total liability to you for any claims shall not exceed the amount you paid for the Services in the past 12 months.
10. Indemnification
You agree to indemnify and hold harmless Rytenow, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of the Services or violation of these Terms.
11. Privacy
Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and share your personal information.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date. Continued use of our Services after changes become effective constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to conflict of laws principles.
14. Contact Us
If you have any questions about these Terms, please contact us:
Rytenow
📧 [email protected]
📞 +237673616161
