Last updated: July 2, 2025
1. Introduction
Rytenow (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you:
- Use our website and mobile applications (“Services”)
- Place orders for deliveries
- Communicate with us
By using our Services, you agree to this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a) Information You Provide
- Account Information: Name, email address, phone number, password
- Order Details: Delivery address, payment information
- Communications: Emails, chats, or calls with our team
- Other: Information you submit via forms or surveys
b) Information We Collect Automatically
- Usage Data: Pages viewed, links clicked, time spent on pages
- Device Data: IP address, browser type, operating system
- Location Data: Approximate or precise location (if you enable location services)
c) Information from Third Parties
- Payment processors
- Delivery partners
- Social media platforms (if you connect accounts)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services
- Process and deliver your orders
- Communicate with you about orders, promotions, and updates
- Personalize your experience
- Prevent fraud and maintain security
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Delivery partners (to fulfill your orders)
- Payment processors (to process transactions)
- Service providers (such as hosting and analytics)
- Law enforcement or regulators (when required by law)
- Business transfers (if our business is sold or merged)
We never sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze how you use our Services
- Personalize content and ads
You can manage cookies through your browser settings. Disabling cookies may affect the functionality of the Services.
6. Your Choices
You have choices regarding your personal information:
- Access & Update: You can access and update your account information in your profile settings.
- Marketing Communications: You can opt out of marketing emails by clicking “Unsubscribe” in any message.
- Location Data: You can disable location services in your device settings.
- Cookies: Manage cookies through your browser.
7. Data Security
We use technical and organizational measures to protect your personal information. However, no system is completely secure. We encourage you to use strong passwords and protect your devices.
8. Data Retention
We retain your personal information as long as needed to:
- Provide the Services
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
When no longer needed, we will securely delete or anonymize your data.
9. International Transfers
Your information may be transferred to and processed in countries outside your own. We take steps to ensure your data is protected consistent with this Privacy Policy.
10. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. If the changes are significant, we will provide notice by email or through the Services.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Rytenow
📧 [email protected]
📞 +237673616161
🏢 123 Logistics Avenue, City, State, ZIP Code
